Legal
The agreement between you and Family Foods and Healthcare Ltd when you use www.manukalozenge.com — what the site does, what our lozenges contain, and how to reach us.
Last updated 22 October 2026
www.manukalozenge.com is the official website for MGO Manuka Honey Lozenges. The brand is part of Family Foods and Healthcare Ltd, a company registered in England and Wales with its office at Rugeley, Staffordshire WS15 1PS.
The wording printed on our product packaging reads “Made specially for Family Foods Ltd, Rugeley, WS15 1PS”.
Questions, comments and complaints about this website or our products should be sent to info@manukalozenge.com.
This website introduces our lozenges and points you to the retailers who stock them. We do not sell, take payment for or fulfil orders through www.manukalozenge.com.
When you choose Buy on Amazon UK or Buy at Ocado you leave this website and complete your purchase on the retailer’s own site. The retailer’s terms, prices, delivery options and returns process apply to that order, and your contract for purchase is with the retailer, not with us.
By using this website you confirm that you accept these terms. If you do not accept them, please do not use the site.
Our Premium Original lozenges are made with 15% New Zealand Manuka Honey rated 600+ MGO. The essentials:
Lozenges are also made in different flavours, pack sizes and formats — see our distributor enquiries page for the range available to retail, wholesale and gifting customers.
Recipes, packaging and retailer listings can change, so the label on the product you receive is the authoritative source. We recommend that you do not rely solely on the information presented here and that you always read labels, warnings and directions before using or consuming a product.
Our lozenges are a honey-based food product, not a medicine. They are not intended to diagnose, treat, cure or prevent any disease, and they are not a substitute for a varied, balanced diet and a healthy lifestyle.
Speak to a pharmacist or GP before use if you are pregnant or breastfeeding, taking medication, being treated for a medical condition, or giving the product to a child. Honey is not suitable for infants.
See a doctor if a sore throat, cough or cold gets worse, lasts longer than a few days, or comes with difficulty swallowing or breathing or a high temperature.
Mind the sugar. These lozenges are mostly sugar (98g of sugars per 100g), which matters if you are monitoring your intake — for example because of diabetes — and for dental health if you use them frequently.
Because orders are placed with Amazon UK, Ocado or another retailer, delivery and returns are handled by that retailer under its own policy. If a product you received is damaged, incorrect or simply not right for you, contact the retailer first — or email us and we will help however we can.
Information on this website about our range, pack formats and distribution is an invitation to treat, not an offer to supply. Nothing here creates a binding agreement, grants a territory, or gives exclusivity. A supply arrangement becomes binding only when we confirm it in writing, and is subject to contract. Information you send us about your business is treated as confidential and used only to assess your enquiry.
Please use this website for lawful purposes only. You must not:
The text, product photography, gold honeycomb artwork and branding on this website belong to us or our licensors. You may print and share pages for your own personal use. Any other use needs our prior written permission.
We link to Amazon UK, Ocado and other third-party sites for your convenience. We do not control them and are not responsible for their content, prices, availability, terms or the way they handle your personal data. Their own privacy and cookie policies apply once you reach them.
We work to keep this website accurate and available, but we do not guarantee that it will be uninterrupted, error-free or always up to date. Retailer prices, stock and listings change without notice, and we may improve or change our products, packaging or this website at any time.
We take care in preparing this website, but it is provided “as is” and “as available”. To the fullest extent permitted by law we exclude all warranties and accept no liability for loss or damage arising from your use of, or inability to use, this website, or from products you buy through a third-party retailer. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded, and nothing affects your statutory rights as a consumer.
We may revise these terms from time to time. The version published on this page applies whenever you use the website, so please check the “last updated” date at the top of the page.
These terms are governed by the law of England and Wales, and any dispute will be dealt with by the courts of England and Wales. If you live somewhere whose consumer law lets you use your local courts, those rights are unaffected.
Questions about these terms: info@manukalozenge.com. Our Privacy Policy and Cookie Policy explain how we handle personal data and cookies.